4 key reporting benefits of Unified Commerce
Can you access all of your data, whenever you want it?
Are you limited by your current system?
Every day, we talk to retailers who can’t do simple things like export their sales orders; they’re often limited to a small subset of their most recent orders, or are being asked to pay for additional access. This is having a real impact on businesses that are looking to run targeted marketing campaigns based on product life cycles, or buying patterns. Limited access to this data can really hurt a retailers ambition.
Customers who bought a sofa from you a year ago might not be in the market for a new one, could be ready for emails about cabinets. Do you have an easily accessible record of which customers bought a mattress five years ago? If not, you might be missing out on those that are looking for an upgrade!
Any Retail Management System (RMS) should provide a simple way to access your data; it’s yours. Whether you’re looking for information on historical sales, an export of your customers, or simply a quick way to review your products, you need intuitive tools that allow you to access and edit that data.
If you can’t export your data, you have a problem.
Reporting by Iconography
If you need a retail system that will never limit your access to your own data, you need OMNIS Retail.
Sales data, customer information, store and staff performance, as well as a host of other management reports are all available (and exportable) at the click of a button.
How can Unified Commerce help?
No more siloed data
Traditional systems are disjointed, and sales can enter your business from many different places; in store mixes with eCommerce, while telephone orders compete with alternative channels like Amazon and eBay. In a Unified Commerce system like OMNIS Retail, every single order enters the same workflows.
When you view your orders, everything is in one place, which means that when you’re reporting on your sales, you can be confident that nothing is missed.
One true customer view
Unified Commerce means that your customers always interact with you in a single platform. Without it, it can be really hard to track behaviour as even orders can be handled in different platforms; it’s extremely common for a single customer to have multiple accounts across marketing, eCommerce and in store retail systems.
Every single customer action is handled in OMNIS Retail, meaning that online sales are tracked alongside in store purchases, all in one place; a single true view of that customer.
Compare product performance across all channels
Do you know which products are your best selling products in store vs online? How about looking for the ones which are selling really well in Store A, but aren’t moving at all in Store B? Unified Commerce means having a company-wide picture of sales, even down to the individual product, and the tools to understand which channels are over or underperforming.
Single source of truth
A Unified Commerce solution gives you a single source of truth for all of your essential functions; that means you don’t have to juggle multiple systems when you’re booking your deliveries, or get exports from lots of places when doing your bookkeeping.
Every part of your business can be run from one piece of software.
Can you access all of your data?
We provide a Unified Commerce solution that contains all of your business data; you can access and export anything, at any time, without any limitations.
OMNIS Retail comes with a powerful set of in built reports designed for any retailer. Select a date range, and then filter by Store, Salesperson or Supplier to get sales reports broken down by Range, Date or individual
Review discount and promotion usage, who your best customers are, and how they found you. Track the value of stock overages and losses for your whole stock holding, at any time, or view a stock history report for a specific SKU, perfect for when you have to know exactly what happened to a particular item.
Access customer data, review salesperson performance and calculate commission, all in one Unified Commerce platform.
OMNIS Retail is simply the only way to access all of your data in one place, at any time.
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Online and instore retail
OMNIS Retail is a pioneering new retail solution that has been driven by D2C brands & niche retailers looking to the future. A single database eliminates any data integration issues between outdated systems, instead providing a cloud-based omnicommerce retail solution fit for the 21st century.
22nd November 2023
The new platform is easy to use and has helped take our business to the next level.
Phil Andrews, Fuel Tank Shop
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