Material Things
Offering bespoke services online and in store
Material Things came to us in search of a more comprehensive and easily accessible website. As they had outgrown their existing retail system, OMNIS Retail was able to provide a solution that powered both eCommerce transactions and instore sales. By cutting out the need for disjointed integrations, Material Things were able to increase the operational efficiency of their small team.
A design overhaul meant that Material Things could really refine their brand and online presence. Simple to use modular content blocks allow the team to frequently switch up the look and feel of pages across the site without needing to touch any code.
Omnichannel commerce with an easy to use interface
With handmade, bespoke furniture being such an integral part of the business, Material Things needed the tools to promote and ultimately sell these items instore. OMNIS Retail handles complex product management with ease, meaning bespoke items can be built from the ground up in the POS with a customer in real time.
At the same time, OMNIS Retail facilitates all purchase ordering, goods in, logistics, customer service processes and more for Material Things. There's no double entry or mismatches between systems, it's all handled in a single database.
- Matt GingellThe interaction between the CMS and website is seamless. Iconography make our system simple to improve and refine as we and our catalogue grow.
EPOS
Orders are added through a quick to use, intuitive interface. Orders can be accessed anywhere, by anyone; customer queries are quickly resolved.
Omnichannel Experience
OMNIS has enabled Material Things to become incredibly efficient with one database powering their operation both online and instore.
Innovative Solutions
Iconography work closely with Material Things to solve day to day roadblocks with innovative and tailored solutions.
Lasting Relationships
We've built a strong relationship with the team at Material Things. It's always a pleasure to chat with Matt about the next project!
Online and instore retail
OMNIS Retail is a pioneering new retail solution that has been driven by D2C brands & niche retailers looking to the future. A single database eliminates any data integration issues between outdated systems, instead providing a cloud-based omnicommerce retail solution fit for the 21st century.
Everyone is super helpful all the time, always helping us understand what we need to do and what we are asking you to do.
Natalie Lewis, Washware Essentials
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