Save time and money

For many retailers, the process of raising purchase orders can be manual and time-consuming. It can often be made even more difficult by having to wait for different systems to update and for sales figures to come through from each channel and location at the end of the day. To save time, resource and to improve accuracy retailers should consider ways to streamline purchase order creation. One way to do this is by implementing a Unified Commerce platform.

There are many benefits to using Unified Commerce including being able to offer customers services like Endless Aisle, click and collect or to return online purchases to a store. These aside, one feature that retailers are using to save time and make better purchasing decisions is purchase order automation.

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Did you know that our Unified Commerce platform mixes eCommerce, RMS, CRM and EPoS?

OMNIS Retail is an award winning platform with a single database handling customer data, stock management, purchase ordering and much more.

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What is a Unified Commerce platform?

A Unified Commerce platform brings together a number of different retail systems into one, comprehensive platform. eCommerce, EPoS, CRM and retail management all work from one centralised database so data is available to whoever needs it, whenever they need it.

Because of the way a Unified Commerce platform works without any integrations between core sales and marketing systems, stock and sales can be viewed in real-time. There’s no longer a need to wait for the end of the day reports to come through to make decisions. This means that purchase orders can be raised as and when needed and with some systems like OMNIS, automation can be used to raise and send orders straight to suppliers.

Streamline purchase order creation with Unified Commerce

One of the key features that we have included in OMNIS is the ability to automate the purchase order process. Not only does this save retailers time, but it also helps to improve accuracy and enables retailers to make decisions based on real-time sales data.

Traditionally you may need to go through days or even weeks worth of sales data to be able to make forecasts about the stock you will purchase for the coming weeks. For omnichannel retailers, this information is often be held in siloed systems for different channels like eCommerce, marketplaces and bricks and mortar stores making it an incredibly inefficient process.

Unified Commerce makes this information available in one single system which allows purchase orders to be created based on sales data from your whole estate. Instant access to reports and sales data supports agile decision making and better purchasing decisions.

This comprehensive data set combined with the powerful features we have included in OMNIS enables the purchase order process to be streamlined in 3 different ways depending on your requirements.

1. For smaller retailers, or retailers who want to maintain full control over their purchase order process you can set alerts in the OMNIS system when any products have hit a low stock threshold. You can then manually create purchase orders based on the alerts that have been triggered.

2. For those wanting some degree of automation, you can use the low stock threshold as a prompt for OMNIS to raise a purchase order automatically based on machine learning. The system will project stock requirements based on previous purchase history and seasonal demand. This saves retailers a lot of time, especially those with extensive product lines. Raising purchase orders using this method just requires the PO to be checked before it is sent off to the supplier.

3. The fully automated alternative is to create a PO when the low stock threshold has been reached and send it directly to the supplier without the need for human intervention. This fully automated option can be set up using a range of criteria including sales volumes over a period; absolute stock numbers; item or supplier types; department etc.

Because every PO is in OMNIS, not only do you have accurate stock levels, but the customer can see incoming stock too, allowing you to sell to any channel based on a back in stock date. 

Managing special orders and bespoke products

There are some retail settings where a standard purchase order process won’t work. One example is with bespoke products and made to order products. This is often seen in furniture retail where customers might choose a sofa style and customise with their choice of fabric, feet and cushions.

To help retailers with these specific requirements we enable them to place customer special orders directly with suppliers and link that order to the customer in the CRM; custom orders to the same supplier can even be grouped together into a single PO to hit minimum order levels, with each item still reserved to their respective sales orders. Because OMNIS is a Unified Commerce platform this is a quick and easy process that doesn’t require switching or linking two systems. Retailers who handle this type of order day in and day out find that their order management process is significantly improved. 

The benefit for the customer is that they are kept updated on their order thanks to the email marketing capability of OMNIS. Updates to orders and shipping information can be effortlessly communicated to the customer accurately because everything is being updated and logged in one system.

OMNIS retail unifies your order management

Purchase order management and creation is often a manual process that requires extracting data from different systems before it can be used to forecast stock requirements. It’s time-consuming, often leads to errors and the data can be out of date by the time it’s used.

Using a Unified Commerce platform like OMNIS takes away this problem by holding data in one system which enables data-driven stock replenishment and the automation of purchase order creation. For retailers that want to streamline their purchase order process, investing in a Unified Commerce platform should be a high priority.

OMNIS was born out of the needs of a leading direct to consumer brand to support their online and instore retailing formats in the UK market. They were facing the same problems and challenges that present obstacles for any retailer.

As a progressive and forwarding thinking brand, our client wanted to remove the limitations, constraints and operational inefficiencies associated with integrating an eCommerce website with offline EPoS and legacy back office retail software.

We quickly saw the vast potential OMNIS possessed. It’s a need we’ve recognised with many other retailers and D2C brands that have similar aspirations and want to remove the restrictions of old retail technology and software.

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OMNIS Retail is a pioneering new retail solution that has been driven by D2C brands & niche retailers looking to the future. A single database eliminates any data integration issues between outdated systems, instead providing a cloud-based omnicommerce retail solution fit for the 21st century.

Online and instore retail

OMNIS Retail is a pioneering new retail solution that has been driven by D2C brands & niche retailers looking to the future. A single database eliminates any data integration issues between outdated systems, instead providing a cloud-based omnicommerce retail solution fit for the 21st century.

Would you like to know more?

19th October 2020